Terms of use



This section establishes the regulation of distance sales originating from the www.chiticris.com website, whose owner is Chiticris, S.L. (hereinafter "CHITICRIS").

By using this website or ordering through it you consent to be bound by these Terms and our Privacy Policies, so if you do not agree to all the Terms and Personal Data Processing Policies, you should not use this website.

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "the buyer or customer") through the www.chiticris.com

These general conditions will be accessible at all times from the website and will prevail over any other document that contradicts them, without prejudice to the provisions of current legislation.

The validation of the order by the buyer implies the unreserved acceptance of these conditions, in view of the above the buyer accepts the following:

1.- Who is a person with sufficient capacity to hire.

2.- You have read, understand and accept these contracting conditions, as well as the legal notice and privacy policy.

3.- It assumes all established obligations.

CHITICRIS is not intended for the processing of data for minors. In the event that a minor wishes to be a recipient of our services/products, he/she must be able to consent to the processing of his/her personal data in accordance with current legislation. Otherwise, you must provide the authorization of the parents or legal guardians.

CHITICRIS reserves the right to modify the contractual offer, constituted by these contracting conditions at any time. Such modifications will be binding on all purchases made after publication on the website.

IDENTITY OF THE PARTIES
On the one hand, CHITICRIS (Owner of the www.chiticris.com website) as a supplier of the products purchased by the buyer, domiciled in Ciutat de Balaguer, 51 Local 2 - 08022 Barcelona, with CIF B01747302. Email address: info@chiticris.com

On the other hand, the buyer or customer, registered on the website through the completion of the form "Register". The information necessary for the creation of a new account will be: first name, last name, email and password, in addition to this we will need a shipping and billing address. The customer is responsible for the truthful and real data that he/she provides.

This website also allows the purchase without prior registration of the buyer. In this method of purchase, you will be asked only for the necessary data to be able to process your order. In this form, you will be offered the possibility to register as a user or continue as an unregistered user.
 
At the time of purchase of the product or products, the buyer agrees that the terms of this service are those that are currently published on www.chiticris.com and not those that may have been previously or will be in the future.

It is also reported that all the data requested in such forms will be those strictly necessary to carry out the sale of our products.

CONTRACT OBJECT (PRODUCT DESCRIPTION)
The purpose of this contract is to regulate the relationship between CHITICRIS and the buyer at the time the buyer gives his consent during the contracting process by accepting the corresponding box. (Box that, prior to your acceptance, will inform about these general conditions, legal notice and privacy policy of this website).

The contractual relationship of purchase and sale will entail delivery in exchange for a certain price on the website of a product.

CUSTOMER RESPONSIBILITY
The buyer undertakes to make lawful use of the website and the services provided therein, respecting the current legislation and refraining from harming the rights and interests of third parties and CHITICRIS.

The customer is responsible for the veracity of the data provided to CHITICRIS therefore responds to the consequences that may be caused by providing false or erroneous data on this website. The customer must respect and accept the general conditions of contract, and the legal and privacy notices established on this website.

Failure to comply with the foregoing may result in the withdrawal or cancellation of services by CHITICRIS without prior notice and without giving any right to compensation, as well as the com initiation of legal actions to which CHITICRIS has the right to attend.

CHITICRIS' RESPONSIBILITY
CHITICRIS undertakes to respect the obligations set out in these general conditions of contract established.

For any information or to solve doubts, the customer can contact CHITICRIS through the "Location and contact" section, or via email to the e-mail address: info@chiticris.com indicating the order number or indicating their query.

LANGUAGE
The language of this web portal will be Spanish and English. Original commercial, contractual information and communications with Customers will be made in Spanish language.
 
ELECTRONIC DOCUMENT FILE
As additional prior information, required in Article 27 of Law 34/2002, on Information Society Services, it is communicated to the consumer and user that CHITICRIS will proceed to the file of the electronic document through which its purchase is formalized and such document will not be accessible.

SERVICE AVAILABILITY
Any User duly registered or through the option of purchase without registration and of legal age can buy in www.chiticris.com

The products offered are distributed to Europe

Buyers residing outside this territorial area may only benefit from the online purchase service of this website when the shipping address of the order is within the geographical scope mentioned above.

In case a user wants to proceed with the purchase from other territories, he must contact info@chiticris.com by mail, in order to coordinate the delivery. In this case the interested user who wants to proceed with the delivery from other territories must take charge through his own transport agency of all shipping costs, fees, returns and / or taxes.

CHITICRIS reserves the right to decide, at any time, the products offered to Users through the online store. In particular, CHITICRIS may at any time add new products to those already offered or included on the website. In addition, CHITICRIS reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different kinds of products offered on our website.

LEGAL GUARANTEE OF CONFORMITY FOR GOODS
CHITICRIS warns that the color of your products that appear on the screen may be subject to variations depending on the quality of your computer monitor.
Special offers, promotions or discounts will be valid until the indicated date or until the end of stock.

CHITICRIS keeps the information contained on its website up to date. However, if there is an error in some data, CHITICRIS will proceed to its immediate correction.

PRICE AND TERM OF VALIDITY OF THE PRODUCTS
The customer agrees that the economic valuation of some of the products may vary in real time. As a result, the price to be applied will be the one in force on the date of placing the order. Notwithstanding the above, this final price will be communicated to the customer in the electronic purchase process in advance and before the customer proceeds to formalize his acceptance of the purchase.

The prices indicated for each product include Value Added Tax (VAT) and will in any case be expressed in the Euro currency .

In the prices indicated in the products, unless expressly stated otherwise, do not include shipping costs, shipping insurance or any other additional services and annexes to the purchased product.

Notwithstanding the above, the customer will be able to check and calculate the total price of the product with the exact breakdowns before proceeding to formalize the payment in the process of purchasing the website.

In order to proceed with the online purchase of products, it is established that the minimum price of the products per order must be equal to or greater than 10 euros (VAT included).

COMMUNICATIONS
CHITICRIS and the buyer agree to communicate and notify all incidents that occur during the term of the contract of sale, preferably and prior to any other means of communication, by email. The Company's mail for these communications will be info@chiticris.com and the user/buyer's mail will be provided in the new account or quick purchase form.

It is reported that e-mail is the preferred means of communication and therefore CHITICRIS is exempt from all liability arising from the lack of consultation or error in the email provided.

LIMITATION OF LIABILITY
The Company does not guarantee the absence of viruses or other affective elements that could cause damage or alterations in the computer system, electronic documents or files of the buyer. Consequently, CHITICRIS is not liable for damages that may result from interference with omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by causes beyond CHITICRIS, delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Internet system or other electronic systems , as well as damages that may be caused by third parties by unlawful intrusion beyond the Company's control.

PASSWORDS
CHITICRIS will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will serve to access the services offered through this website.

The user must keep the passwords under his/her sole responsibility, assuming the damages or consequences arising from the breach or disclosure of the secrecy.

For security reasons, the telematics access password to the services linked to the Website may be modified at any time by the user.

The user undertakes to notify CHITICRIS immediately of any unauthorized use of his/her password, as well as access by unauthorized third parties to it.

CONFLICT RESOLUTION
In the case of Spain, the European Commission has designated the European Consumer Centre attached to the Spanish Agency for Consumer Consumption, Food Security and Nutrition, as a point of contact for the platform, to assist and support the submission of complaints through the platform.

As of the entry into force of Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on the alternative resolution of consumer disputes and Regulation 524/2013 of the European Parliament and of the Council, we are obliged to report on the existence of the platform to our buyers. The united states informs our Users that in the event of any conflict with the CHITICRIS consumer, there is a new European procedure, simple, multilingual and accessible for the resolution of them. Which consists of the following:

The consumer must access this platform and complete the online claim form. Once filled in, it will be sent from the same platform. The complaint will be sent to CHITICRIS, who will propose to the consumer an alternative dispute resolution entity. Once the consumer and the seller agree on the mediation entity that will resolve their dispute, the platform will send the claim to the chosen entity.

JURISDICTION AND APPLICABLE LAW
The legislation applicable to these conditions, the legal notice and the privacy policy, will be governed by the Spanish regulations in force.

The parties submit, at their option, for the resolution of disputes and waiing any other law, to the courts and tribunals of the user's domicile.

In the case of a company, both parties submit, expressly waiding to any other country, to the Courts and Tribunals of the city of Barcelona (Spain).

INTELLECTUAL PROPERTY RIGHTS
All the content of this website, whether texts, images, sounds, files, brands, logos, color combinations, or any other element, its structure or design, the selection and form of presentation of the materials included therein, and the computer programs necessary for its operation, access and use are protected by industrial and intellectual property rights , owned by the Company or, where applicable, its licensors, which the user of this website must respect.

Likewise, all trade names, trademarks or distinctive signs of any kind contained on the CHITICRIS website are protected by law.

The buyer acknowledges that the intellectual property rights in the web pages, their graphic design and codes are the property of CHITICRIS, unless different ownership is indicated therein. The unauthorized reproduction, distribution, marketing or transformation of such works, except for personal and private use, constitutes an infringement of the intellectual property rights of CHITICRIS or the owner thereof. These acts of exploitation may only be carried out if the express authorization of CHITICRIS is made and provided that explicit reference is made to the ownership of CHITICRIS of the indicated intellectual property rights.




 
 
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